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Voice XML Listings
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Total:
17 | Displaying: 1 - 10 | Pages: 1 2 >> |
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Developing a VoiceXML IVR is straightforward. Designing a quality speech interface, on the other hand, is a long road paved with assumptions, mistakes and failures. Read Jonathan\'s 10 best practices for VUI design and learn from his mistakes before you fall into the same traps. Overview It\'s common (and understandable) for developers who have been working with VoiceXML for a few months to come to the realization that VoiceXML is fairly lightweight and easy to...
Updated: 05/30/2005
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One way to develop powerful VoiceXML applications is to leverage existing Web applications by simulating a Web browser and scraping the results via a programmable HTTP Web agent. This example allows users to track a Federal Express package, using the fedex.com Web site. Overview One of the selling points of VoiceXML is that it can work with your existing Web infrastructure. Applications can be developed using the same tools, run on the same server over the same...
Updated: 05/30/2005
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Stop right there. If you\'re in the process of deciding on using VoiceXML technologies for a critical business application, you\'ve probably made many assumptions. Most of them are probably wrong. Before you take the plunge, or even if you have already done so, you might want to read how you can avoid the 10 most common pitfalls with VoiceXML implementations. Overview Drawing on my collective experience over the past couple years, I\'ve noticed a common set...
Updated: 05/30/2005
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VoiceXML expert and consultant Jonathan Eisenzopf provides a summary of recent activity and trends in the speech IVR market. Overview Now that VoiceXML has been around and available for a couple years, some industry watchers are probably wondering where things are moving. Is this new speech IVR market segment healthy? Will VoiceXML replace proprietary development environments? Will the incumbent IVR vendors embrace speech and Web technologies? Is it safe to move to...
Updated: 05/30/2005
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In this final introduction to the CCXML language, we will develop a simple multi-party conferencing system in Perl. In case you missed them, you can find previous parts in this series here: Introduction to CCXML, Part I Introduction to CCXML, Part II Introduction to CCXML, Part III Introduction to CCXML, Part IV Overview Creating a multi-party conference call with CCXML requires a dynamic script that is able to handle multiple callers. The first caller is the one...
Updated: 05/30/2005
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The Call Control eXtensible Markup Language provides the call management, event processing and conferencing capabilities that VoiceXML lacks. The first installment in this series will provide an overview of the purpose, features and concepts of the CCXML language. Overview VoiceXML is a language for creating and managing speech dialogs. VoiceXML does not, however, provide call control functions such as multi-party conferencing and outbound calling. This...
Updated: 05/30/2005
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the World Wide Web Consortium released a rule that requires Web standards to be issued royalty free (RF). Some VoiceXML contributors hold intellectual property related to the VoiceXML standard. Some of those companies have already issued royalty free licenses, while others have agreed to reasonable and non-discriminatory (RAND) licensing terms, meaning any vendor that implemented the specification in a commercial application would have to...
Updated: 05/30/2005
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Jonathan Eisenzopf Is your telephone system or call center integrated with your eBusiness platform? Why not? This article will outline the potential business benefits of integrating your eBusiness infrastructure with your telephone sales and customer support channels. Welcome to the VoiceXML Strategy Series We\'ve talked a lot about HOW to develop VoiceXML solutions with our VoiceXML Developer Series. We\'ve also started looking at the products that are used to develop VoiceXML...
Updated: 05/30/2005
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Introduction Until fairly recently, the web has primarily delivered information and services using visual interfaces, on computers equipped with displays, keyboards, and pointing devices. The web revolution had largely bypassed the huge market of customers of information and services represented by the worldwide installed base of telephones for which voice input and audio output provided the primary means of interaction. VoiceXML...
Updated: 05/30/2005
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A Pinch of SALT for your PDA \"SALT, [in contrast to VXML], is designed for use with multimodal applications, in which you provide input via voice commands and the resulting output is graphical—or vice versa. Such back-end apps are accessed not through standard telephones but through networked mobile devices, including PDAs and Internet-enabled cell phones.\" VoiceGenie\'s Developer Workshop A collection of tools that allows you to design, develop and test your own voice-enabled,...
Updated: 05/30/2005
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Voice XML Listings
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Total:
17 | Displaying: 1 - 10 | Pages: 1 2 >> |
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