| Call Center help desk style application - Free | Hits: 659 |
Description: Call Center help desk style application - Free : Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers (internal and external) can open their own tickets. Includes a FREE contact manager! Interfaces with our applications for: Project Management, Time Sheets, Calendar and Time Management, CRM and Sales Force Automation, Product and Service Management, as well as Order Management. Customizable ASP source code.
| Resource Specification | | Platform: | WIN BSP; NT/2000 | | Date Added: | 08/05/2005 |
| Last Updated: | 08/05/2005 |
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