Description: The Call Control eXtensible Markup Language provides the call management, event processing and conferencing capabilities that VoiceXML lacks. The first installment in this series will provide an overview of the purpose, features and concepts of the CCXML language. Overview VoiceXML is a language for creating and managing speech dialogs. VoiceXML does not, however, provide call control functions such as multi-party conferencing and outbound calling. This...
